Terms & Conditions
1.0 Online Returns and Exchanges
1.1 You may cancel your order any time within seven (7) working days, beginning on the day after you received the goods. We will refund the price of the goods in full and will reimburse you for the delivery costs you paid except where multiple items have been ordered and not all of them are being returned. However you will be responsible for the cost of returning the goods to us. If a refund is payable to you we will process the refund as soon as possible, and, in any case within thirty (30) days of the day you give written notice of cancellation.
To cancel an order, you must inform us in writing. You must also return the goods to us as soon as possible, intact and in their original packaging, and at your own cost and risk.
You have a legal obligation to take reasonable care of the goods while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation. This applies to all goods that are returned.
We take all necessary steps to comply with the Data Protection Act 1998 and its relevant subordinate legislation when handling any personal information. When you supply any personal information to us we will meet our legal obligations to you in the way that we deal with that information. In accordance with the Data Protection Act 1998 we are required to collect the information fairly and to let you know how we will use it and whether we will pass the information on to anyone else. We will comply with the Principles set out in the Data Protection Act 1998 and we will ensure all personal information supplied to us is held securely. We will ensure that any information will be held only as long as is necessary to ensure our service runs smoothly. We use up to date industry procedures to keep personal data as safe and secure as possible against loss, unauthorised disclosure or access.